Notice: This Privacy Policy ("Policy") describes how ph799 ("ph799", "we", "us", "our"), the operator of the online gaming platform at ph799.cam, collects, uses, stores, and shares personal data relating to registered Players and website visitors ("you", "your"). This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
1 Introduction
ph799 is committed to protecting the personal data of every Filipino player who registers on our platform. We understand that the people who trust us with their personal information deserve transparency about how that information is handled, and accountability when it is not handled correctly.
This Privacy Policy applies to all personal data collected through the ph799.cam website, mobile-optimized platform, customer support channels, and any other interaction between you and ph799. By creating an account or using ph799 services, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
This Policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, both of which are incorporated by reference into your agreement with ph799.
2 Data Controller
For the purposes of the Philippine Data Privacy Act of 2012, ph799 is the personal information controller responsible for the processing of your personal data collected through ph799.cam and related services.
ph799 has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data protection law. Contact details for the ph799 DPO are provided in Section 15 of this Policy.
If you have questions, concerns, or requests relating to your personal data, you may contact the ph799 Data Protection Officer directly at the email address listed in Section 15. We respond to all verified data subject requests within fifteen (15) business days.
3 Personal Data We Collect
ph799 collects the following categories of personal data, depending on your interaction with our platform:
| Data Category |
Examples |
When Collected |
| Identity Data |
Full legal name, date of birth, nationality, government-issued ID number |
Account registration; KYC verification |
| Contact Data |
Philippine mobile number, email address, residential address |
Account registration |
| Financial Data |
GCash mobile number, PayMaya account reference, bank account number (last 4 digits), deposit and withdrawal history |
Payment processing; KYC verification |
| Gaming Activity Data |
Game history, session duration, bet amounts, win/loss records, bonus usage |
During platform use |
| Technical Data |
IP address, device type, browser type, operating system, session timestamps |
Automatically upon platform access |
| KYC Documents |
Copy of government-issued ID, proof of address, payment method proof |
Identity verification process |
| Communications Data |
Live chat transcripts, support ticket records, email correspondence |
Customer support interactions |
| Marketing Preferences |
Email subscription status, promotional opt-in/opt-out records |
Registration; preference updates |
ph799 does not collect sensitive personal information as defined under Republic Act 10173 (e.g., health records, racial or ethnic origin, political affiliation, religious beliefs) unless specifically required by applicable law and with your explicit consent.
4 How We Collect Your Data
ph799 collects personal data through the following means:
4.1 Directly From You
The majority of the personal data ph799 holds about you is provided directly by you during account registration, KYC verification, payment processing, and customer support interactions. This includes all identity, contact, financial, and KYC document data listed in Section 3.
4.2 Automatically
When you access ph799.cam, we automatically collect technical data through cookies, web beacons, and server logs. This includes your IP address, browser type, device identifiers, pages visited, and session timestamps. This data is collected for platform security, fraud prevention, and performance optimization purposes. Please refer to Section 8 for our full Cookie Policy.
4.3 From Third Parties
ph799 may receive personal data from the following third-party sources:
- Payment providers (e.g., GCash, PayMaya) — to confirm transaction completion and verify payment method ownership;
- Identity verification services — to assist in validating government-issued identification documents during KYC procedures;
- Fraud prevention services — to cross-reference account details against known fraud indicators;
- Analytics providers — aggregated, anonymized behavioural data to improve platform performance and user experience.
5 Legal Basis for Processing
ph799 processes your personal data only where a valid legal basis exists under the Philippine Data Privacy Act of 2012. The primary legal bases we rely upon are:
- Contractual necessity: Processing required to open and manage your ph799 account, process deposits and withdrawals, and deliver the gaming services you have requested;
- Legal obligation: Processing required to comply with anti-money laundering laws, PAGCOR regulations, and mandatory KYC requirements under applicable Philippine gaming law;
- Legitimate interests: Processing for fraud prevention, platform security, responsible gaming enforcement, and improvement of ph799 services — where such interests do not override your rights and freedoms;
- Consent: Processing for marketing communications and non-essential cookies — where you have freely given, specific, and informed consent, which you may withdraw at any time.
6 How We Use Your Personal Data
ph799 uses the personal data we collect for the following purposes:
- To create, manage, and maintain your ph799 player account;
- To process deposits, withdrawals, and all other financial transactions you initiate;
- To verify your identity and eligibility to use ph799 services through KYC procedures;
- To detect, prevent, and investigate fraud, money laundering, and other criminal activity;
- To enforce ph799's Terms & Conditions and responsible gaming policies, including the 21+ age restriction;
- To provide customer support and respond to inquiries, complaints, and disputes;
- To send transactional communications including account notifications, deposit confirmations, and withdrawal updates;
- To send promotional communications and bonus offers, where you have opted in to receive marketing from ph799;
- To monitor game activity and enforce responsible gaming limits, cooling-off periods, and self-exclusion requests;
- To comply with ph799's legal and regulatory obligations under Philippine law;
- To analyze platform usage in aggregate form to improve the ph799 user experience.
ph799 does not use automated decision-making processes that produce legal or significantly affecting decisions about you without human review. All account closures and significant security actions are reviewed by ph799 personnel before being finalized.
7 Data Sharing & Disclosure
ph799 does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data processing agreements:
7.1 Service Providers
ph799 engages trusted third-party service providers to support platform operations, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, fraud detection services, cloud hosting providers, and customer support software platforms. All service providers are contractually required to process your data only as instructed by ph799 and to maintain appropriate security standards.
7.2 Game Providers
Certain game providers whose titles are available on ph799 may receive anonymized or pseudonymized session data for the purpose of game performance monitoring, fairness certification, and regulatory compliance. Full identity data is not shared with game providers.
7.3 Regulatory & Law Enforcement Authorities
ph799 is required by law to disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other competent Philippine authorities when legally compelled to do so, or when ph799 reasonably believes disclosure is necessary to prevent fraud or criminal activity.
7.4 Business Transfers
In the event that ph799 undergoes a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the Privacy Policy of the acquiring entity will be made available to you.
ph799 will never share your personal data with unaffiliated third-party advertisers or data brokers. Any commercial partnership involving player data requires explicit player consent and adherence to Philippine data protection law.
8 Cookies & Tracking Technologies
ph799.cam uses cookies and similar tracking technologies to provide, secure, and improve the platform experience. A cookie is a small text file stored on your device when you visit a website. ph799 uses the following categories of cookies:
- Strictly Necessary Cookies: Essential for platform functionality, including session management, login authentication, and security features. These cookies cannot be disabled without breaking platform functionality;
- Performance Cookies: Used to collect anonymized data about how players use ph799.cam, enabling us to identify errors and optimize page performance;
- Functional Cookies: Used to remember your preferences, language settings, and other personalizations that improve your experience on ph799;
- Analytics Cookies: Used to understand aggregate player behaviour on the platform. Data collected via analytics cookies is anonymized and cannot be used to identify individual players.
You may control non-essential cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality. ph799 does not use third-party advertising or behavioral tracking cookies.
9 Data Retention
ph799 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by Philippine law. Our data retention schedule is as follows:
- Account and KYC data: Retained for a minimum of five (5) years from the date of Account closure, in accordance with PAGCOR and AMLC recordkeeping requirements;
- Transaction and financial records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with anti-money laundering regulations;
- Gaming activity logs: Retained for three (3) years from the date of generation for responsible gaming monitoring and dispute resolution purposes;
- Customer support communications: Retained for two (2) years from the date of the last interaction;
- Marketing preferences and opt-out records: Retained indefinitely to honor your marketing preferences and comply with opt-out requests.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents re-identification.
10 Data Security
ph799 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
- 256-bit SSL/TLS encryption for all data transmitted between your device and ph799 servers;
- AES-256 encryption for sensitive personal data stored in ph799 databases;
- Multi-factor authentication requirements for all internal ph799 staff accessing player data systems;
- Strict role-based access controls limiting data access to personnel with a demonstrated need;
- Regular third-party penetration testing and security audits of ph799 infrastructure;
- 24/7 automated monitoring and alerting for suspicious access patterns and potential intrusion attempts;
- Secure, encrypted backup procedures with geographically separated storage locations.
While ph799 takes all reasonable steps to protect your personal data, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. You are responsible for maintaining the confidentiality of your ph799 account credentials and for notifying us immediately if you suspect unauthorized account access.
11 Your Data Subject Rights
Under the Philippine Data Privacy Act of 2012, you hold the following rights with respect to your personal data held by ph799. To exercise any of these rights, contact our Data Protection Officer using the details in Section 15:
Right to Access
Request a copy of the personal data ph799 holds about you, including the purposes for which it is processed and the categories of third parties with whom it is shared.
Right to Correction
Request correction of inaccurate or incomplete personal data held by ph799. Some corrections may require re-verification of your identity.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for its original purpose, subject to ph799's legal obligations to retain certain records.
Right to Object
Object to processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests.
Right to Data Portability
Request a copy of your personal data in a structured, commonly used, machine-readable format, where technically feasible.
Right to Complain
Lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe ph799 has processed your personal data unlawfully.
ph799 will respond to all verified data subject requests within fifteen (15) business days. We may request proof of identity before processing a data subject request to protect your data from unauthorized third-party access.
12 Children's Privacy & Age Restriction
ph799 services are strictly intended for adults aged 21 years or older, in accordance with Philippine gaming regulations. ph799 does not knowingly collect, process, or store personal data relating to individuals under the age of 21.
During registration, ph799 requires all applicants to confirm that they are 21 years of age or older. Age verification checks are conducted as part of the KYC process for all accounts prior to withdrawal authorization.
If ph799 discovers or is notified that personal data belonging to an individual under the age of 21 has been collected, we will immediately close the associated account, delete the personal data from our systems, and, where required by law, report the matter to relevant authorities.
13 Marketing Communications
ph799 may send you promotional emails, SMS notifications, and in-platform messages about bonuses, new games, special offers, and platform updates. We will only send you marketing communications where you have given your explicit consent to receive them during registration or through your account communication preferences.
13.1 Opting Out
You may withdraw your consent to receive marketing communications from ph799 at any time by:
- Clicking the "Unsubscribe" link included in any marketing email from ph799;
- Updating your communication preferences in your ph799 account settings;
- Contacting ph799 customer support via live chat or at the email address in Section 15.
Opt-out requests are processed within five (5) business days. Opting out of marketing communications does not affect transactional communications, which are required for Account management and cannot be disabled.
13.2 No Third-Party Marketing
ph799 does not share your personal data with third-party advertisers or marketing platforms. All marketing communications you receive from ph799 are sent directly by ph799 or its contracted email service providers acting on ph799's behalf.
14 Changes to This Privacy Policy
ph799 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or ph799 data processing practices. When we make material changes to this Policy, we will:
- Update the "Last Updated" date at the top of this page;
- Notify registered Players via email at the address associated with their ph799 Account;
- Display a prominent notice on the ph799.cam homepage for a period of at least thirty (30) days following the change.
Your continued use of ph799 services following the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, you may close your ph799 Account in accordance with Section 14 of our Terms & Conditions.
15 Contact & Data Protection Officer
If you have any questions about this Privacy Policy, wish to exercise your data subject rights, or need to report a data protection concern, please contact the ph799 Data Protection Officer:
Live Chat Support
Available 24/7 via the ph799.cam live chat widget — recommended for fastest response
Response Time
All data subject requests and privacy inquiries are responded to within 15 business days of receipt
You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with ph799's handling of your personal data. Information about filing a complaint with the NPC is available through official Philippine government channels.